Support & Help

Questions about the app, your subscription, or your data? Start here.

Email support

For anything account, billing, or bug related. We read every message and reply as soon as possible.

support@protelino.com

Browse the FAQ

Most questions about pricing, conditions, and data are already answered on the home page.

Jump to FAQ

Privacy and your data

Read exactly what we collect, why, and how to request or delete it, for both the app and this website.

Read the Privacy Policies

Terms and subscriptions

Billing cycles, cancellations, and the rules of using Protelino.

Read the Terms & Conditions

Not a technical question?

Protelino doesn't diagnose or replace your metabolic team. For anything about your actual diet plan, targets, or symptoms, please reach out to your dietitian or physician directly.